Ontario, California

Bilingual Customer Service Representative

A large formulator and manufacturer of nutritional bar and functional powder products is seeking to fulfill their Customer Service Coordinator/Account Manager position and join their team.

Schedule is Mon-Fri 8am-5pm

Pay: $18-$19/hour

The Customer Service Coordinator/Account Manager is responsible for, but not limited to;

• Receive and enter customer purchase orders (PO) into the database. Verify the PO meets current pricing, minimum order quantity (MOQ), and customer requested dates are within lead time per customer contract. Immediate communication to customer is required with any changes that affect the customers expected delivery requirements.
• Responsible for Finished Goods (FG) Inventory; following up with Micro lab, completion of production work orders…etc. As well as, communication of FG inventory to customer, and dispatching accordingly for on-time delivery.
• Provide weekly status reports to the customer, which include: open orders, finished goods status, production schedule, materials issues, and new promise dates if applicable.
• Facilitate and preparedness on weekly customer calls (i.e. schedule changes, material issues…etc.).
• Work with Sales, Change Control, and New Product Introduction team on customer line extensions, deviations, monitoring materials effected by phase in/out projects, and new product launches.
• Communicate discontinued customer FG sku’s, and obtain material exposure. Present exposure to the customer, receive a disposition / purchase order, and insure materials are disposition within a timely manner.
• Obtain customer forecasts and provide to planning team the second week of each month.
• Participate in monthly ship sales projections and provide feedback for past due customer orders.
• Issue Returned Materials Authorization (RMA). Facilitate between Customer and Quality to validate customers request to return rejected materials.

Job Requirements:

Requirements: 

• English/Spanish bilingual
• Skill in data entry with strong attention to detail and accuracy
• Proficient in Microsoft Office Products (Excel, Word and PowerPoint)
• High level of organizational skills, good written and oral communication skills
• Ability to work independently as well as part of a team and meet deadlines
• Must be able to multi-task and follow-up when responses are needed

Bilingual Customer Service Representative

A large formulator and manufacturer of nutritional bar and functional powder products is seeking to fulfill their Customer Service Coordinator/Account Manager position and join their team.

Schedule is Mon-Fri 8am-5pm

Pay: $18-$19/hour

The Customer Service Coordinator/Account Manager is responsible for, but not limited to:

• Receive and enter customer purchase orders (PO) into the database. Verify the PO meets current pricing, minimum order quantity (MOQ), and customer requested dates are within lead time per customer contract. Immediate communication to customer is required with any changes that affect the customers expected delivery requirements.
• Responsible for Finished Goods (FG) Inventory; following up with Micro lab, completion of production work orders…etc. As well as, communication of FG inventory to customer, and dispatching accordingly for on-time delivery.
• Provide weekly status reports to the customer, which include: open orders, finished goods status, production schedule, materials issues, and new promise dates if applicable.
• Facilitate and preparedness on weekly customer calls (i.e. schedule changes, material issues…etc.).
• Work with Sales, Change Control, and New Product Introduction team on customer line extensions, deviations, monitoring materials effected by phase in/out projects, and new product launches.
• Communicate discontinued customer FG sku’s, and obtain material exposure. Present exposure to the customer, receive a disposition / purchase order, and insure materials are disposition within a timely manner.
• Obtain customer forecasts and provide to planning team the second week of each month.
• Participate in monthly ship sales projections and provide feedback for past due customer orders.
• Issue Returned Materials Authorization (RMA). Facilitate between Customer and Quality to validate customers request to return rejected materials.

Job Requirements:

Requirements: 

• English/Spanish bilingual
• Skill in data entry with strong attention to detail and accuracy
• Proficient in Microsoft Office Products (Excel, Word and PowerPoint)
• High level of organizational skills, good written and oral communication skills
• Ability to work independently as well as part of a team and meet deadlines
• Must be able to multi-task and follow-up when responses are needed

ResourceMFG in Ontario is hiring for Manufacturing Opportunities for Nellson Nutraceutical!

Get REWARDED: Great Job, FREE Job Skill Training through Better WorkLife Academy, Weekly Paycheck & Benefits, and Advancement Opportunities.

Temp to Hire Opportunities

Job Opportunities Include:                                                                                                                 

• Machine Operator/ Food Wrappers (3x 12-hour rotating shifts) $18 - $20/ hour
• Line Production $17/ hour

Job duties:

• Control and adjust machine settings (e.g., speed)
• Operating wrapper machine properly and be able to change the film
• Checkout output to spot any machine-related mistakes or flaws
• Working knowledge of diverse high-speed machinery and measurements tools
• Understanding of production procedures

Los funciones del trabajo:

• Controle y ajuste la configuración de la máquina (p. ej., velocidad)
• Operar correctamente la máquina envolvedora y poder cambiar la película
• Salida de pago para detectar cualquier error o falla relacionada con la máquina
• Conocimiento práctico de diversas máquinas de alta velocidad y herramientas de medición
• Comprensión de los procedimientos de producción

Schedules:

1st -3:00am-3:30pm

2nd - 3:00pm-3:30am

Pay rates based on position, shift & experience. All shifts require daily OVERTIME, including weekends. 

Job Requirements:

Requirements:

• Mechanically inclined 
• Water & Oil slip resistant shoes/boots required
• Pre-employment screenings 
• Team player
• Attendance & punctuality a must! 
• Please bring documents verifying your identity and authorizing you to work in the United States.

Requisitos:

• Buena asistencia
• Prácticas de seguridad
• Habilidades de comunicación
• Capaz de realizar múltiples tareas
• Entorno de ritmo rápido 
• levantar hasta 50 libras

Prevent delays, please apply today!